Just to save some people some time,

I keep two sets of spreadsheets that I have to match together along with my balance before I quit each night. I delayed doing so after last nights refund craziness, but I worked through them today.

A couple of points. Not all of the refunds(not the prize pool splits, but the tournaments in late reg that are refunded just buyin) are showing up in the log under the financial tab. The money was added to my account, but they don’t show in the financial page, I have verified across my other tracking that the money is there. Surprisingly one tournament I re-entered shows one of the buyins being added back to my account but not the other.

The last point, at least 1 tournament I was in had the levels keep moving after the freeze because a couple of the tables were still playing, and in the time between suspensions had moved from late reg to running, I was given my value based on my stack size not just my buyins back, so another tricky situation to understand your balance after all of this.

If any of this is unclear and you are working on checking your own balance let me know I can explain in a different way.

Cheers!
John

Quote:

Originally Posted by JohnFR

Just to save some people some time,

I keep two sets of spreadsheets that I have to match together along with my balance before I quit each night. I delayed doing so after last nights refund craziness, but I worked through them today.

A couple of points. Not all of the refunds(not the prize pool splits, but the tournaments in late reg that are refunded just buyin) are showing up in the log under the financial tab. The money was added to my account, but they don’t show in the financial page, I have verified across my other tracking that the money is there. Surprisingly one tournament I re-entered shows one of the buyins being added back to my account but not the other.

The last point, at least 1 tournament I was in had the levels keep moving after the freeze because a couple of the tables were still playing, and in the time between suspensions had moved from late reg to running, I was given my value based on my stack size not just my buyins back, so another tricky situation to understand your balance after all of this.

If any of this is unclear and you are working on checking your own balance let me know I can explain in a different way.

Cheers!
John

I noticed the same about the mtts i rebought it shows as one refund but it indeed refunded multiple entries the balance goes up by multiple amount of the buyin. For example, i used 2 bullets in a 55 it shows 55$ refund but balance went up by 110$ etc.

Quote:

Originally Posted by Top Pig

wtf are the varying random stack sizes in the cyclones about?

It has to be this way, and if you think hard enough I bet you can figure it out. If you need a hint, think about the finishing stack, and the buyins.

Quote:

Originally Posted by UA CHI UA

chiming in to say I’m again past 2 business days on a small 4 figure bitcoin withdrawal. I will not be playing with them if I have to beg for crypto – theres no excuses this isnt 2010.

They have barely ever processed btc withdrawals in 2 days. There is also an entire thread dedicated to withdrawals.

Quote:

Originally Posted by GameFish

lmao @ this site.

One of the ways a poker site should be judged by the ease with which you can withdraw money. 2 withdrawals denied. E-mailed support and they asked for documentation proof to withdraw to bitcoin. Understandable, but why ask for documentation already provided? Very poorly organized: what happened to the documents I provided previously? This site very clearly makes it difficult for people to withdraw and this fact alone makes it difficult to support. One last kick at the can while I re-submit documents.

Idk, I asked for a first withdraw, after 2 days read on their site that I’ll need to ship documents (they havent replied yet), did so proactively, that was handled in ~2hrs (after the first reply to my mail, which took

Quote:

Originally Posted by Abilitytown

I was playing the $215 100k and the $88 60k that both froze and were cancelled 2 levels before the late reg ended.

Both of these tourneys had like 40% of the field remaining, all I can see if that I was simply issued a refund and no ICM payout from the tourneys.

I believe I saw something that says if the late reg is not over you will just receive a refund. But I had already busted the 109 and received no refund there.

So am I correct in understanding that IF the late reg is not over, ACR refunds the remaining players, and simply pockets the rest of the prizepool?

Or am I to expect to see some additional credit added to my account today?

you should have gotten a refund for the one you busted

this policy is such ****ing nonsense though

is someone busts they had no equity off of that buy in and shouldn’t get money back
and the remaining players should get chop based on stacks

Quote:

Originally Posted by OneShotToLive

They have barely ever processed btc withdrawals in 2 days. There is also an entire thread dedicated to withdrawals.

I got 2 withdrawals last month in 14 hours or less. Coinbase lagged (and charged fees out the ass) but obv. not WPN’s fault. That said, I wouldn’t start to worry before a week. Nice to see some reporting here on successful cash-outs and time-frames on this thread too, just for peace of mind.

During the lockdown in April and May, withdrawals took over a week but they did mention that they are understaffed at the time.

By June and recently last July 6, my withdrawals take only 2 days to process.