TITLE: Slot Bench Technician
DEPARTMENT: Slot Performance / Casino Operations
REPORTS TO: Gaming Director, Slot Service and Performance Manager and Slot Technician Shift Leader.
EXPERIENCE AND QUALIFICATIONS PROFILE: High School diploma/GED required. Minimum two-year electronic degree or equivalent experience required. Experience with Mechanical and electromechanical systems required. Must have demonstrated knowledge of Aristocrat, Atronic, Bally, IGT, Williams, Progressive systems, and Oasis Systems. PC, Network, analog, and digital communications experience helpful. Excellent people skills and the ability to effectively deal with difficult customer situations required. Experience in training adults in a technical environment helpful.
ESSENTIAL FUNCTIONS: 1. Repair and preventative maintenance of Slot Machines, Slot Accounting/Player Tracking equipment, Progressive controllers and displays, bill validators and coin acceptors, with an effort to maintain “Zero Down Time” on the Casino Floor. 2. Install new Slot Machines, Slot Accounting/Player Tracking system, Progressive controllers and displays, and bill validators in a timely manner. Move all the above equipment as directed for the reconfiguration of the casino floor to optimize traffic flow throughout the casino as well as optimize revenue. Convert slot machines from one type to another type, one denomination to another, as directed, to optimize slot revenues. 3. Troubleshoot and repair all electronic Slot Machine assemblies, Slot Accounting/Player Tracking system assemblies, Progressive controller and display assembles to the component level, using a variety of test equipment such as: digital multi-meters oscilloscopes, and using all resource manuals and schematics to their full potential. 4. Troubleshoot and repair all mechanical and electrical components of slot machines, Slot Accounting/Player Tracking, Progressive controllers and displays such as: coin hoppers, bill stackers, and slot cabinet components such as door assemblies, door hinges, light assemblies, etc. 5. Performs component level troubleshooting and repair of all electronics assemblies relating to the Slot Performance Department. 6. Determine best course of action for repair process, i.e. warranty items, in house repair or return for repair. 7. Maintain department resource library; obtain updates on technical support materials, schematics and manufactures tech bulletins. 8. Works with the Slot Service Technicians when they have a problem they cannot solve. 9. Responsible for the training and guidance of Slot Service Technicians.10. Attends all mandated HR training, Slot Machine Training, Department Policy and Procedure Training, Department Safety Training, Player Tracking equipment training, Oasis System and Progressive Systems training. 11. Adheres to and signs the Gaming Restrictions, Internet and E-Mail Restrictions and CDS Confidentiality Statements. 12. Performs other duties and responsibilities as assigned. 13. Regular attendance necessary. 14. Regular punctuality necessary. 15. Available and willing to work any changes in hours on the schedule at anytime during employment.
NON-ESSENTIAL FUNCTION: Present oneself as a credit to Jackpot Junction Casino Hotel and encourage others to do so also.
SKILLS, KNOWLEDGE AND ATTRIBUTES: 1. Must possess sensitivity to Native American culture. 2. Must be able to obtain a Gaming License. 3. Must satisfactorily complete a probationary period. 4. Must be able to interact with guests, co-workers, and management in a professional and courteous manner. 5. Must follow all safety rules and regulations.
PHYSICAL REQUIREMENTS: 1. Normal mobility throughout the casino. 2. Able to lift up to 40 lbs. 3. Able to repeat bending and twisting.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).